Privacy Policy
Text Messaging and Phone Calls Privacy Policy
Introduction
Welcome to CT Family First Movers' communication service. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you opt in to receive text messages and phone calls from us.
By subscribing to our messaging services, you agree to the practices described in this policy.
Information We Collect
When you opt in to receive text messages and phone calls from CT Family First Movers, we may collect the following information:
Contact Details
This includes your phone number and any additional contact information you voluntarily provide.
Communication Preferences
Your preferences regarding the type and frequency of messages you would like to receive.
Interaction Data
Information about how you interact with our communications, including response times and engagement.
Service Usage Data
Details related to your moving inquiries, appointments, estimates, and service requests.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To provide appointment confirmations, moving updates, reminders, estimates, and other service-related communications.
Customer Support
To respond to inquiries, provide assistance, and resolve issues related to your move.
Improvement and Personalization
To improve our communication process and tailor our services to your needs.
Legal Compliance
To comply with applicable laws, regulations, and internal policies.
Sharing Your Information
CT Family First Movers does not sell, rent, or share your personal information with third parties for marketing purposes.
SMS consent and phone numbers collected for SMS communications will never be shared with third parties or affiliates for marketing purposes.
Your Rights and Choices
Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message. You may also contact us directly to request removal from our communication list.
Access and Correction
You may request access to or correction of the personal information we have on file.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is completely secure.
SMS Terms and Conditions
1. SMS Consent Communication
Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.
By texting CT Family First Movers at (475) 766-5841, you agree to receive conversational SMS messages from CT Family First Movers.
Reply STOP to opt out.
Reply HELP for assistance.
Message and data rates may apply.
Message frequency may vary.
Visit https://ctfamilyfirstmovers.com/privacy-policy for our Privacy Policy.
2. Types of SMS Communications
If you have consented to receive text messages from CT Family First Movers, you may receive messages related to:
- Appointment reminders
- Moving confirmations
- Estimate follow-ups
- Billing notifications
- Service updates
- Promotions or special offers
3. Message Frequency
Message frequency may vary depending on your moving service needs and scheduling activity.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier's pricing plan.
5. Opt-In Methods
You may opt in to receive SMS communications from CT Family First Movers by:
- Submitting an online form
- Checking the SMS consent box on our website forms
- Requesting communication verbally during scheduling
6. Opt-Out Method
You can opt out at any time by replying STOP to any SMS message you receive.
7. Help
If you experience issues, reply HELP to any SMS message for assistance.
You may also contact us directly:
CT Family First Movers
North Branford, CT
Phone: (475) 766-5841
Email: info@ctfamilyfirstmovers.com
Website: https://ctfamilyfirstmovers.com/
Additional Options
If you prefer not to receive SMS messages, simply do not select the SMS consent option on our website forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For help, text HELP.
- Message frequency may vary.
Changes to This Privacy Policy
CT Family First Movers may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
Contact Information
If you have any questions about this Privacy Policy or our communication practices, please contact:
CT Family First Movers
North Branford, CT
Phone: (475) 766-5841
Email: info@ctfamilyfirstmovers.com
Website: https://ctfamilyfirstmovers.com/